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You provide most such information when you search, post, participate in a contest or questionnaire, buy a service or communicate with customer service. For example, you provide information when you search for a player; place an order through PlayRatings; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when interacting with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services; compile reviews, comments, players biographies; participate in discussion Boards or other community features; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information, including addresses and phone number; people (with addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information.



Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; surfing and purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Scouts; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.



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Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information; search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.



Examples of information you can access easily at PlayRatings include up-to-date information regarding recent views, reviews and purchaes; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book, and 1-Click settings); payment settings (including credit card information and promotional certificate and gift card balances); e-mail notification settings (including Players News Alerts, and newsletters); Recommendations (including Recommended for You and Improve Your Recommendations); Scout accounts; and Your Profile (including your Player Reviews, Recommendations, Player Monitor, Reminders and personal profile.




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